GLOBAL AWARD-WINNING GROUP SUPPORTS
Voted #1 in the World – Disability Global Awards
Best Participant Group Supports
What Makes This Different
Our group activities are not typical. They’re engineered for impact.
We don’t just create outings — we create outcomes.
- Every experience is designed to foster independence, social growth, and real-world engagement
- Activities are built around building community, capability, and confidence
- We fund entry tickets and experiences from our profits — not your NDIS plan. We charge only for the support hours delivered by our team during the activity
This isn’t about spending plans — it’s about delivering results.
As a certified Social Trader and B Corp–aligned organisation, we reinvest in participant experiences because we believe in ethical, measurable impact.
Curious if our programs are right for you or a loved one?
Let’s explore it together.
Who It’s For
Our group programs are purpose-built for NDIS participants with low to medium support needs who are capable of participating in a public group environment.
To be eligible, participants must:
- Be able to self-regulate in community settings
- Follow staff instructions with minimal prompting
- Engage respectfully with peers
- Not require restrictive practices or complex behavioural support during activities
We’re not a high-intensity provider.
If higher-level support is needed, we’ll work with you to explore suitable, individualised options — because fit drives outcomes.
We place every participant where they’re most likely to grow in confidence, connection, and capacity.
Who We Support
We support:
- NDIS participants from teenage years through to no maximum age
- Individuals with low to medium support needs
- Plan-managed and self-managed participants only
We do not:
- Support high support needs
- Work with external support workers
- Offer centre-based or in-home services
All support is delivered in the community, by our trained professionals — the Joy Makers.
Our Group Activities
Our calendar is structured to deliver confidence, social inclusion, and real-life interaction — never just passive attendance.
AFL, NRL, and other football groups
Team spirit, public confidence, and shared excitement in real environments.
Movie Groups
Routine and relaxed engagement in familiar community settings.
Attend Cricket matches
Seasonal outings that promote interaction, pacing, and group connection.
Ten Pin Bowling
Encourages low-pressure competition and laughter in a supported space.
Shopping & lunch groups
Builds independence, choice-making, and budgeting skills.
Markets & lunch groups
Explores local spaces, promotes decision-making, and natural socialising.
Walking Groups
Gentle-paced, conversation-focused outings in outdoor spaces.
Arts & museum groups
Cultural exploration, conversation, and calm shared experiences.
Music & lunch groups
Joy, rhythm, and social stimulation through sound and connection.
Cooking groups (in select locations)
Hands-on kitchen confidence and shared meals to build independence and life skills.
Special day trips (e.g., zoo visits)
Big-day experiences that stretch confidence and create shared memories.
These aren’t activities. They’re entry points to a more confident, connected life — with support that works.
Who Are the Joy Makers?
Not just support workers. Not just carers.
Our Joy Makers are trained professionals who deliver dignified, outcome-driven support in real-world environments.
They’re selected for:
- Emotional intelligence — not just experience
- Connection-first mindsets — not box-ticking routines
- The ability to turn every moment into a breakthrough
Our Joy Makers are Your Hart2Hart’s frontline difference. They lead with empathy, act with purpose, and facilitate participant progress — one community interaction at a time.
We don’t outsource.
We don’t compromise.
Every Joy Maker is:
- Personally trained in our participant-first model
- Embedded in a team culture of accountability and growth
- Aligned with our B Corp values of transparency, equity, and reinvestment
What Our Clients are Saying
“This is what real support looks like. Structured, reliable, and delivered with purpose. My participants feel seen, heard, and safe – and I don’t have to chase a thing. Your Hart2Hart sets the benchmark.”
– Support Coordinator, Gold Coast, QLD
“My daughter has never smiled so much. The events are real, the people are trained, and every outing feels like a win.”
– Parent, Brighton, VIC
FAQ's
A: Absolutely! We offer a variety of activities designed to cater to different abilities and interests. Our team is always on hand to provide support and make adaptations where necessary.
A: Our activities are a great way to try something new in a supportive environment. Our Support Workers are here to guide you through each new experience at your own pace.
A: You will be allocated a support worker for the duration of the activity with an agreed care plan to support your travel training or transport needs associated with your care needs to support your community participation goals.
A: Most activities do not require you to bring any special equipment. If any specific activity does require equipment, we will inform you well in advance and provide assistance in acquiring it, often at no extra cost to you.
A: No. We have our own workers that can support you to have a joyful time.
A: Our team takes safety seriously. All activities are risk-assessed, and support workers are trained in first aid and emergency response. We also ensure that the participant-to-staff ratio is appropriate for each activity to provide a safe, enjoyable environment for everyone.
A: We understand that plans change. If you find that an activity isn’t right for you, or you can no longer attend, we ask that you inform us as soon as possible. We have a 7 day period that anyone can cancel supports without charge.
We’ll do our best to accommodate your needs, whether that’s finding an alternative activity you might enjoy or scheduling you for a future event.
A: Our activities calendar is packed with a variety of events happening every week.
You can choose to join as many or as few activities as you like, depending on your interests and availability.
For more information, or if you have any other questions, please do not hesitate to get in touch with us.
Phone: 1800 Hart2Hart
Email: [email protected]
Our team is passionate about helping you find your place in the Our Hart2Hart community and ensuring you have an enriching and enjoyable experience.
A: Tickets are covered by Your Hart 2 Hart, only out of pocket expenses is food and drinks on the day
What They Deliver
✔ Reliable, consistent group support
✔ Outcome-aligned interactions
✔ Real-time emotional safety and behavioral awareness
✔ Positive engagement — always in community-based settings
✔ Confidence building without control or dependency
The goal isn’t supervision.
It’s social expansion, participant-led progress, and real human connection.
Results, Not Just Recreation
Everything we do links back to participant outcomes. Whether it’s confidence, communication, or community inclusion —
we track, measure, and optimise for progress.
Still Deciding? Start with a Conversation.
Our team will help you determine the right fit.
Your Journey to Fun & Adventure Starts Here
Join the numerous participants who have found success and empowerment through our group activities.
We don’t just take people out. We bring them forward.
Confidence doesn’t happen in buildings. It happens out here — with the right support, in the right environment.
Want to see what’s next?
Prefer to speak with someone?
Ready to join?
Speak with our team today — let’s build your next step.”
