Disability Day Programs
Globally and Nationally Award-Winning Care. Community Connection.
Your Hart 2 Hart was recognised at The Globals in 2024 and 2025 as “Most Outstanding Respite Therapy & Community Care in the World.”
We are a certified B Corporation and social enterprise, also recognised in the Global CSR Directory.
Explore your community, enjoy shared interests and connect with others—with disability support that respects your needs, preferences and goals.
Our day programs offer opportunities to build confidence, practise everyday skills and enjoy meaningful social connection. Individual experiences and outcomes vary.
Care Begins in Community
Belonging can grow through everyday experiences: sharing an interest, exploring somewhere new or spending time with others.
As a certified B Corporation and social enterprise, Your Hart 2 Hart is committed to delivering support with dignity, respect and accountability.
Our day programs provide support for community participation. We work with you to understand your interests and individual support needs before confirming whether a program is suitable.
Participation is entirely your choice.
Our Community Participation Programs
Programs vary by location, season, venue availability and participant interest.
Each program offers opportunities to enjoy shared experiences and practise skills relevant to your individual goals. Accessibility and support requirements are discussed before booking.
Sport & Community
Supported outings to AFL, NRL and other football matches. Enjoy live sport, share sporting interests and participate in community events.
Cinema & Connection
Supported cinema visits, with opportunities to make choices, navigate community settings and share a film experience with others.
Cricket & Connection
Supported attendance at cricket matches, with opportunities for conversation and participation in a shared sporting experience.
Bowling & Belonging
Enjoy tenpin bowling at your own pace, with opportunities to practise turn-taking, communication and social participation.
Everyday Choices
Supported shopping and lunch outings. Depending on your goals, support may include practising planning, budgeting, purchasing and everyday decision-making.
Markets & Community
Explore local markets, make choices and engage with others in community settings.
Green Pathways — Walk & Connect
Supported walks offering opportunities to enjoy nature, connect with others and explore outdoor community spaces. Route accessibility, distance and pace are considered when assessing suitability.
Arts & Discovery
Supported visits to museums and exhibitions, with opportunities to explore cultural interests and share observations with others.
Music & Connection
Community outings centred on musical interests, shared enjoyment and conversation.
Explore & Discover
Supported visits to destinations such as zoos and other attractions. Travel, duration, accessibility and individual support requirements are discussed before booking.
Support Arrangements and Suitability
Our day programs are delivered by Your Hart 2 Hart support workers, with support arrangements agreed individually before booking.
We discuss your disability-related support needs, accessibility requirements and any requested adjustments to confirm whether the program can safely meet your needs.
Our current programs do not provide two support workers to one participant (2:1 support). If your needs cannot be met within the available arrangements, we explain this before confirming your booking.
Before you agree to attend, we discuss:
- The program, location and expected duration.
- Your preferences and relevant support needs.
- Accessibility and any requested adjustments.
- The support available.
- Transport arrangements, where applicable.
- Charges and booking conditions.
Meet Our Joy Makers
“Joy Makers” is the name we use for our Your Hart 2 Hart support workers.
They help participants take part in their chosen programs by listening, respecting individual choices and providing the agreed disability support.
We value empathy, reliability, respectful communication and accountability.
Our approach supports participation, independence and enjoyment at your pace.
What Our Clients and Families Say
“This is what real support looks like. Structured, reliable, and delivered with purpose. My participants feel seen, heard, and safe – and I don’t have to chase a thing. Your Hart 2 Hart sets the benchmark.”
— Support Coordinator, Gold Coast, QLD
“My daughter has never smiled so much. The events are real, the people are trained, and every outing feels like a win.”
— Parent, Brighton, VIC
These testimonials describe individual experiences. Other participants’ experiences and outcomes may differ.
How It Works
1. Tell Us About You
Contact our team to discuss your interests, preferences and support needs.
2. Explore Upcoming Programs
Review the calendar and enquire about a program you would like to attend.
3. Confirm Suitability and Arrangements
We discuss accessibility, available support, costs and booking conditions before confirming your place.
4. Participate at Your Pace
Enjoy your chosen program with the agreed support.
5. Share Your Feedback
Tell us what worked and what could improve your experience.
Clear Information About Costs
Disability Support Charges
Before booking, we explain the proposed support hours, rates and any applicable transport or other support charges.
Eligible disability supports are billed separately from admission, activity and personal expenses.
Where NDIS funding is used, charges must be permitted by your plan and funding arrangements and meet applicable NDIS requirements. Your Service Agreement sets out the agreed support charges.
Support charges reduce the available balance of the relevant NDIS budget.
Admission, Activity and Personal Expenses
Before you agree to attend, we explain any separate admission, activity, meal or personal expenses and who is responsible for each cost.
Please do not assume an expense is included in the support charge or can be paid from your NDIS plan. Optional personal purchases remain your choice.
Cancellation
Please contact us as soon as possible if you need to cancel.
Your Service Agreement explains notice requirements and any applicable cancellation charges. Any cancellation claimed from NDIS funding must also meet applicable claiming requirements.
Separate venue booking or refund conditions are explained before any purchase is agreed.
Awards and Recognition
Your Hart 2 Hart’s overall care services were recognised at The Globals in 2024 and 2025 as “Most Outstanding Respite Therapy & Community Care in the World.”
We are also a certified B Corporation and social enterprise, recognised in the Global CSR Directory.
These recognitions reflect our organisation’s broader work. Our commitment within each program is to provide respectful support, clear information and opportunities for meaningful community participation.
Frequently Asked Questions
Our day programs provide disability support for community participation through activities such as sport, cinema, walking, shopping and cultural outings.
Suitability, support arrangements and costs are discussed before booking.
Suitability depends on your individual support needs, the activity, venue accessibility and the support available.
We discuss these with you before confirming a booking, including any requested adjustments.
Support arrangements are agreed individually before booking.
Our current programs do not provide two support workers to one participant (2:1 support). We confirm whether the available support can safely meet your needs before accepting your booking.
No. External support workers are not included in our current day program delivery model. Support is delivered by Your Hart 2 Hart workers under the agreed arrangements.
If you need an adjustment to participate, please discuss it with us before booking. We will assess the request and explain whether it can be accommodated.
Yes. Participation is voluntary. You can enquire about programs that interest you, subject to suitability and availability.
We can explain what to expect and discuss the assistance you may need. You can participate at your own pace within the agreed support arrangements.
Please discuss transport or travel-training needs with us before booking. We explain availability, proposed arrangements and any applicable charges.
NDIS funding can be used only where the relevant requirements are met.
Requirements vary by program. We explain any known equipment requirements and associated costs or arrangements before booking.
We consider activity risks, accessibility, individual support requirements and available staffing when assessing participation.
Please tell us about health, communication, mobility, sensory, behavioural or personal-care needs relevant to participation so we can assess whether appropriate support is available.
Costs depend on the program and agreed support arrangements.
Before booking, we explain support charges, any applicable transport charges, separate admission or activity expenses, and who is responsible for each cost.
Your plan may fund eligible disability support where applicable requirements are met.
This does not automatically make admission, meals, recreational purchases or every associated expense eligible for NDIS funding. We discuss your funding arrangements before booking.
Please notify us promptly. Your Service Agreement sets out notice requirements and any applicable cancellation charges.
Separate venue or third-party refund conditions may also apply where explained and agreed before purchase.
No. Programs offer opportunities for participation, connection and practising skills. Individual experiences and outcomes vary.
The calendar varies by location, season and availability. Contact us for current dates and program details.
Call 1800 Hart2Hart or email [email protected].
We will discuss your interests, support needs, program suitability and costs before you decide whether to book.
Explore Your Next Community Experience
Tell us what you enjoy, what you would like to try and what support would help you take part.
Our team will help you explore suitable programs and explain the arrangements before you make a decision.
Prefer to contact us directly?
Call: 1800 Hart2Hart
Email: [email protected]